Find answers to common questions about Cricstars platform, features, and support
Cricstars is a global cricket platform that combines match scoring, player statistics, and social networking. You can score games, manage your team, view your progress, and share cricket highlights — all from one place.
Yes! Cricstars is completely free for players, scorers, and fans. All essential features like match scoring, stats, and team creation are available at no cost.
Anyone who loves cricket — whether you're a player, scorer, coach, or fan. You don't need to play professionally; Cricstars is for every level of the game, from backyard to league.
Go to cricstars.app and click Sign Up. You can register using your email and basic details. Once done, you'll have your own player dashboard and profile.
From the left menu, select New Match. Enter team names and player lists, conduct the toss, choose batting or bowling, and start scoring ball by ball. Your scorecard updates automatically in real time.
Yes. Use the UNDO option to correct the last action immediately (for example, if you entered the wrong number of runs or wickets). Once the match is finalized and verified, editing is locked to preserve integrity.
When the final over is bowled, the scorer ends the match and submits the scorecard. Both captains or team managers then verify it. Once approved, the match becomes official and contributes to your statistics and leaderboard ranking.
A verified match is one that has been approved by both teams or a tournament admin. Only verified matches appear on leaderboards and count toward career stats.
Cricstars is built for real-time online scoring. You can still score temporarily if your network drops, but you'll need a stable internet connection for saving and syncing results.
You can score and track matches in all major formats:
It reverses your last scoring action (for example, if you added an extra run or marked the wrong bowler). Use it before ending the over or submitting results — it's your safety net for live matches.
Every run, wicket, and ball bowled is recorded through the Cricstars scoring system. The platform automatically calculates averages, strike rates, economy rates, and milestones based on verified match data.
Leaderboards display top players and teams based on consistent verified performances — like total runs, wickets, and averages. They're updated automatically once new matches are verified.
Yes. To create a team, go to "My Teams" and fill in your team name, logo, and details. To join, search your team under "Find Teams" and send a join request. Captains can approve or remove members anytime.
Yes. You can be part of multiple teams (for example, a local club and a corporate team). Your player stats are automatically tracked across all verified matches, no matter which team you play for.
Tournaments let organizers manage multiple matches, fixtures, and points tables in one place. You can view live results, upcoming games, and standings — just like in professional cricket leagues.
You do. Cricstars simply stores and displays your match data for analytics and recognition. Your stats, photos, and videos remain your property.
All data is stored securely on encrypted servers with limited access. Your connection is protected with SSL security. Cricstars never sells personal information to third parties.
Yes. Go to Settings → Privacy → Delete Account or email support@cricstars.app. Once deleted, personal data is permanently removed, while match data remains anonymously for record integrity.
Go to your Profile → Edit button. You can update your bio, batting style, favorite team, or profile image. Remember to click Save before exiting.
Achievements display your milestones — like most runs, top wickets, or verified badges earned. They update automatically from your match stats.
Players can apply for verification by sharing match participation proof or ID. Once confirmed by Cricstars' moderators, a blue badge appears on your profile.
Yes, once every 30 days from Profile → Edit. Frequent name changes are disabled to prevent confusion.
Yes. On the login page, click Forgot Password, enter your email, and follow the reset instructions.
Yes. Cricstars is web-based and works on both desktop and mobile browsers. An app version is in development.
Your stats update after your first verified match. If you've already played but it still shows zero, check if the match is marked as verified.
You can reach us anytime at support@cricstars.app or via the in-app Help section. Include your username, match ID (if relevant), and a short description of your issue. Our team typically responds within 24–48 hours.
Try searching with different keywords
Can't find the answer you're looking for? Our support team is here to help.
Contact Support
Social Features
6Anything cricket-related — match clips, team celebrations, training moments, or thoughts about the game. Keep posts respectful and focused on cricket. Unrelated or offensive content may be removed.
Hashtags like #TeamIndia or #AsiaCup2025 help group posts together. Clicking a hashtag shows all related videos and updates shared by other players.
You can follow players by tapping the Follow button on their profile. You can like, comment, or share their posts — building your own cricket network.
Yes. Use "@username" to tag players and "#hashtags" to reach wider audiences — e.g., #TeamIndia #T20Finals.
When posting on the feed, tap the video icon to upload short clips. Supported formats are MP4 and MOV (under current upload limits). Large or copyrighted files may be rejected.
Click the three dots (⋮) beside a post and choose Report Post. Provide a brief reason — Cricstars moderators review every report.